{"id":58232,"date":"2023-02-15T10:07:58","date_gmt":"2023-02-15T18:07:58","guid":{"rendered":"https:\/\/electricalnews.com\/?p=58232"},"modified":"2023-02-15T10:08:07","modified_gmt":"2023-02-15T18:08:07","slug":"xoi-and-service-pro-by-msi-data-unlock-efficiency-and-productivity-for-field-serviceteams","status":"publish","type":"post","link":"https:\/\/electricalnews.com\/xoi-and-service-pro-by-msi-data-unlock-efficiency-and-productivity-for-field-serviceteams\/","title":{"rendered":"XOi and Service Pro by MSI Data Unlock Efficiency and Productivity for Field Service<br>Teams"},"content":{"rendered":"\n<p>XOi Technologies announces an integration with the end-to-end cloud-based field<br>management solution Service Pro\u00ae by MSI Data.<br><\/p>\n\n\n\n<p>The integration of XOi and Service Pro offers contractors a powerful data-driven solution<br>that addresses chronic skilled labor shortages by enhancing technician performance and<br>productivity.<br><\/p>\n\n\n\n<p>\u201cXOi\u2019s tech-enablement data, documentation and support features allow us to enhance<br>and upgrade the premium experience we deliver to our customers with Service Pro by MSI<br>Data,\u201d said Geoff Surkamer, CEO of MSI Data. \u201cWith Service Pro\u2019s end-to-end automation and<br>XOi\u2019s deep analytics and comprehensive job documentation capabilities, field service business<br>owners now have a unique curb-to-curb tool that optimizes real-time decision-making.<br>Technicians using Service Pro can now unlock the real-time support that XOi delivers, allowing<br>companies to recruit and deploy younger techs and experienced techs from adjacent industries.\u201d<br><\/p>\n\n\n\n<p>Service Pro by MSI Data streamlines and automates field service operations, including<br>repair, preventive maintenance, installations and inspections. The solution allows business<br>owners to unlock valuable insights through data and analytics and provides end-client experience that helps companies differentiate themselves from competitors through interactive portals and real-time communication.<br><\/p>\n\n\n\n<p>XOi\u2019s growing suite of cloud-based solutions offers the premier data-cataloging and<br>analytics functionality for field service, giving teams a range of tools for increasing efficiency,<br>accuracy and accountability. Powered by XOi\u2019s standardized workflows, job documentation<br>capabilities, and training and enablement solutions, teams can build deep and easily accessible<br>institutional knowledge bases that support real-time decision-making and data-based continuity.<br><\/p>\n\n\n\n<p>Service teams can apply these extensive data-science capabilities to analyze those foundational<br>elements and strategically respond to evolving data trends and forecasts.<br>\u201cWe select strategic partners who can help us give technicians in the field the digital tools<br>they need to get their job done effectively and efficiently,\u201d said Aaron Salow, founder and CEO<br>of XOi. \u201cTechnology that supports their performance and experience is critical for contractors<br>facing labor shortages, supply disruptions, and economic uncertainty. Service Pro by MSI Data is<br>a native mobile solution that enhances the XOi system with custom reporting and service request<br>capabilities, positioning us to continue transforming technology for field service business owners<br>and their teams.\u201d<br><\/p>\n\n\n\n<p>For more information about MSI Data, visit https:\/\/www.msidata.com. For more<br>information about XOi, visit <a href=\"https:\/\/xoi.io\">https:\/\/xoi.io<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/i0.wp.com\/electricalnews.com\/wp-content\/uploads\/2023\/02\/web-12.jpg?ssl=1\"><img data-recalc-dims=\"1\" fetchpriority=\"high\" decoding=\"async\" width=\"347\" height=\"192\" src=\"https:\/\/i0.wp.com\/electricalnews.com\/wp-content\/uploads\/2023\/02\/web-12.jpg?resize=347%2C192&#038;ssl=1\" alt=\"XOi\" class=\"wp-image-58233\" srcset=\"https:\/\/i0.wp.com\/electricalnews.com\/wp-content\/uploads\/2023\/02\/web-12.jpg?w=347&amp;ssl=1 347w, https:\/\/i0.wp.com\/electricalnews.com\/wp-content\/uploads\/2023\/02\/web-12.jpg?resize=300%2C166&amp;ssl=1 300w\" sizes=\"(max-width: 347px) 100vw, 347px\" \/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>XOi Technologies announces an integration with the end-to-end cloud-based fieldmanagement solution Service Pro\u00ae by MSI Data. The integration of XOi and Service Pro offers contractors<\/p>\n","protected":false},"author":53,"featured_media":58233,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_cbd_carousel_blocks":"[]","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[6383],"tags":[],"class_list":["post-58232","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-products"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.9 (Yoast SEO v24.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>XOi and Service Pro by MSI Data Unlock 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