{"id":54619,"date":"2020-11-17T11:09:31","date_gmt":"2020-11-17T19:09:31","guid":{"rendered":"https:\/\/electricalnews.com\/?p=54619"},"modified":"2020-11-17T11:09:33","modified_gmt":"2020-11-17T19:09:33","slug":"service-electric-supply-capitalizes-on-inventory-accuracy-with-a-personal-touch","status":"publish","type":"post","link":"https:\/\/electricalnews.com\/service-electric-supply-capitalizes-on-inventory-accuracy-with-a-personal-touch\/","title":{"rendered":"Service Electric Supply Capitalizes on Inventory Accuracy with a Personal Touch"},"content":{"rendered":"\n<div style=\"height:55px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>COMMERCE TOWNSHIP, MI &#8211; Southeast Michigan\u2019s Service Electric Supply, Inc. has selected Savance Enterprise\u2019s ERP platform for next-generation growth.&nbsp; The electrical supplier migrated from Array in an effort to gain better insight into inventory management and reporting while upholding their values as a leading service provider to their client base.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>President and CEO Eric Braidwood explains \u201cOur goal was to find a solution with an architecture that could be expanded. Our old system just did not provide the flexibility we required, which hindered both future operations and growth.\u201d<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>All that changed when the electrical distributor was introduced to Savance Enterprise\u2019s forward-thinking ERP. The software distribution platform has been gaining traction with electrical distributors by catering to what they do best: customer support. \u201cWe know that in today\u2019s market, you can\u2019t lose track of your most valuable assets &#8211; your customers. While so many other software companies are automating customer support, we are simply picking up the phone and providing them the attention they deserve,\u201d says Savance\u2019s Vice President Jason Plasencia.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>In fact, it was Savance\u2019s commitment to customer service that persuaded Service Electric Supply to make the software move. Braidwood says that is where \u201cbigger software companies are simply not as attractive.\u201d<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>\u201cWhen you decide to make a huge change such as undertaking a new software solution, you need to know the company you selected will be there if you hit bumps in the road,\u201d explains Braidwood. \u201cWith Savance, we were able to simply pick up the phone and talk to someone.\u201d<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>It is that same type of accessibility that helped streamline the transition process, enabling Service Electrical Supply to get to the data they previously lacked. \u201cWhen we made the switch, it was like a light went on.&nbsp; Suddenly, we had real-time data and were able to see areas of our business we did not have the insight into for years. Now that we do, we can make decisions, act faster, and simply get ahead of what our customers demand,\u201d says Braidwood. \u201cReorder points and reorder quantities were static [with our previous system]. Now, we can see when trends change and when purchase patterns change. The system is already factoring that in so we can get better and more accurate standard fill rates,\u201d<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Savance\u2019s Windows- and web-based technology is available on-premise or in the cloud, making it the right fit for the way you do business. \u201cPart of that means providing an end-to-end solution without the need for additional modules, product add-ons, or supplemental fees,\u201d Plasencia explains. Braidwood agrees by stating \u201cThere is just a lot of functionality for the dollar spent with this ERP Software.\u201d<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Looking toward the future, the team at Service Electric Supply is confident their accurate inventory management will strengthen even more customer relationships. \u201cManufacturers are not just rating us on how much we buy from them, but also on how easy we are as a customer to do business with, and I think Savance Enterprise has really helped with that,\u201d says Braidwood.\u00a0\u00a0\u00a0\u00a0 For more information on Savance Enterprise\u2019s all-in-one solution for electrical distributors, visit <a href=\"http:\/\/savanceenterprise.com\">savanceenterprise.com<\/a>.<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>COMMERCE TOWNSHIP, MI &#8211; Southeast Michigan\u2019s Service Electric Supply, Inc. has selected Savance Enterprise\u2019s ERP platform for next-generation growth.&nbsp; The electrical supplier migrated from Array<\/p>\n","protected":false},"author":51,"featured_media":54620,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_cbd_carousel_blocks":"[]","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[486],"tags":[],"class_list":["post-54619","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-central-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.9 (Yoast SEO v24.5) - 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